Comprehensive Services - Tailored to Your Needs
Quick Enquiry
Construction
When you choose Tallan, you choose a partner committed to excellence, collaboration, and the success of your project.
Insurance
It’s our mission to recover property quickly, efficiently and cost-effectively, and return people and businesses to their homes and work.
What to Expect
Your Claim Process
Step
1
Submit Your Claim
Your claim is submitted to your insurer. The insurer assigns it to Tallan Group as a trusted builder.
Step
2
Ensuring Your Property's Safety
- Our Claims Team contacts you to confirm receipt of your claim.
- We triage your claim with you to address safety and any emergency repairs needed.
- An Estimator is scheduled to visit and assess your property.
- We perform a thorough assessment and prepare a detailed scope of works (SOW).
- The assessment documents are reviewed and submitted to your insurer.
Step
3
Claim Evaluation
- Your insurer evaluates our assessment and scope of works against your PDS.
- If the claim is covered, authorisation is granted to commence repairs.
- If not covered, your insurer will contact you with an explanation.
Step
4
Contract Agreement
- For authorised claims, our Claims Team will discuss the next steps with you.
- You will receive a copy of the contract and scope of works for your review and signature.
- Any questions you have can be addressed at this stage.
- Upon receipt of your signed documents, we schedule your repair.
Step
5
Repair Execution
- Your Repair Coordinator/Supervisor will contact you to walk you through the repair process step by step.
- A repair schedule will be created and communicated with you.
- Regular updates will be given by your Repair Coordinator/Supervisor and Claims Team.
- Once repairs are completed, they will be signed off, and your insurer will be notified.